A message on the Chase website explained to customers that the outages were due to the bank “making a few improvements”according to the Cleveland Plain Dealer.
The bank said customers would not be able to access their information or schedule bill payments or transfers.
However, customers reported that entire branches had been shut down Monday, while others complained they were unable to pay their rent and bills, withdraw money from ATM’s, or even access their information over the phone or in person.
Some even reported their account balance showed zero balances or simply read N/A......[READ MORE]
The bank said customers would not be able to access their information or schedule bill payments or transfers.
However, customers reported that entire branches had been shut down Monday, while others complained they were unable to pay their rent and bills, withdraw money from ATM’s, or even access their information over the phone or in person.
